EverCompliant is looking for a talented Account Manager to join our Customer Success team.
EverCompliant is a leading provider of Cyber Risk Intelligence and Transaction Laundering Detection and Prevention. Our focus is to detect and prevent transaction and money launderers, hidden transaction tunnels and merchant fraud from entering the e-commerce ecosystem. Our innovative cyber intelligence proprietary technologies allow our clients to manage their merchant risk. By gathering extensive risk management information, our customers can reach a conclusive business decision regarding each of their merchants.
What will you do?
- Own overall relationship with assigned clients, including increasing adoption, ensuring retention, and overall satisfaction
- Technical and professional customer support
- Advocate customer requirements and feedback cross-departments
- Relevant academic background
- 2-3 years of experience in Customer Success or equivalent position
- Strong organizational skills and ability to work independently
- Detail oriented and analytical
- Comfortable with dynamic work schedule
- Availability to travel upon need
- Proficient with Microsoft Office
- Fluent English, written and verbal